{"id":1429,"date":"2026-09-06T18:31:16","date_gmt":"2026-09-06T16:31:16","guid":{"rendered":"https:\/\/www.heavenseahome.it\/?page_id=1429"},"modified":"2026-09-07T09:28:03","modified_gmt":"2026-09-07T07:28:03","slug":"termini-e-condizioni","status":"publish","type":"page","link":"https:\/\/www.heavenseahome.it\/en\/termini-e-condizioni\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"

Terms and Conditions of Stay<\/strong><\/p>\n\n\n\n

These terms and conditions govern stays at Heaven Sea Home and apply to bookings made directly with the property, unless different terms are provided by the platform through which the booking was made.<\/p>\n\n\n\n

1. Booking<\/strong><\/p>\n\n\n\n

A booking is considered confirmed in accordance with the terms communicated at the time of booking and, where applicable, after payment of the required deposit or amount.<\/p>\n\n\n\n

For bookings made through platforms such as Airbnb or Booking.com, the relevant platform\u2019s terms and conditions also apply with regard to payments, changes and cancellations.<\/p>\n\n\n\n

2. Number of Guests<\/strong><\/p>\n\n\n\n

The accommodation may only be used by the persons included in the booking and duly registered.<\/p>\n\n\n\n

Overnight stays by unregistered persons are not permitted without prior authorisation.<\/p>\n\n\n\n

The number of guests may not exceed the maximum occupancy of the accommodation.<\/p>\n\n\n\n

3. Guest Identification Documents<\/strong><\/p>\n\n\n\n

Before or at check-in, guests must provide the information and identification documents required to comply with applicable legal requirements.<\/p>\n\n\n\n

Guests\u2019 identification details are used for public security registration requirements and other obligations established by law.<\/p>\n\n\n\n

Any digital copies of identification documents collected solely for the purpose of registering guests are not retained and are deleted once the relevant legal requirements have been completed.<\/p>\n\n\n\n

For further information, please refer to our Privacy Policy and the information notice regarding the submission of identification documents.<\/p>\n\n\n\n

4. Check-in and Check-out<\/strong><\/p>\n\n\n\n

Il check-in \u00e8 disponibile a partire dalle ore 15:00, salvo diverso accordo.<\/p>\n\n\n\n

Guests are required to inform the property of their expected arrival time.<\/p>\n\n\n\n

On the day of departure, the accommodation must be vacated by the check-out time stated in the booking or in the stay instructions, in order to allow sufficient time to prepare the property for incoming guests.<\/p>\n\n\n\n

5. Access to the Property<\/strong><\/p>\n\n\n\n

During their stay, guests may be provided with electronic access systems or personal links for opening the main gate, pedestrian gate or other entrances to the property.<\/p>\n\n\n\n

These access systems are intended exclusively for registered guests and must not be shared with third parties.<\/p>\n\n\n\n

6. House Rules<\/strong><\/p>\n\n\n\n

Guests are required to use the accommodation, furniture, facilities, garden and equipment with care and respect for the property.<\/p>\n\n\n\n

Guests are expected to behave in a manner that respects the peace and quiet of the surrounding area and neighbouring properties.<\/p>\n\n\n\n

Parties, events or activities that may cause disturbance are not permitted without prior authorisation.<\/p>\n\n\n\n

7. Children<\/strong><\/p>\n\n\n\n

Children and minors staying at the property remain under the responsibility and supervision of the adults accompanying them.<\/p>\n\n\n\n

Particular care should be taken in outdoor areas and near gates, stairs, terraces and any other areas requiring adult supervision.<\/p>\n\n\n\n

8. Pets<\/strong><\/p>\n\n\n\n

The presence of pets must be communicated in advance and authorised where required under the terms of the booking.<\/p>\n\n\n\n

Pet owners are responsible for their animals and for any damage or disturbance caused by them.<\/p>\n\n\n\n

9. Damage<\/strong><\/p>\n\n\n\n

Guests must promptly report any damage or malfunction discovered or occurring during their stay.<\/p>\n\n\n\n

The guest responsible for the booking may be held liable for damage caused intentionally or through improper use of the property, furniture, facilities or equipment, within the limits established by applicable law and by the terms of any booking platform used.<\/p>\n\n\n\n

10. Utilities and Facilities<\/strong><\/p>\n\n\n\n

Guests are requested to use water, electricity, air conditioning and other facilities responsibly.<\/p>\n\n\n\n

Any faults or malfunctions must be reported promptly to the property. Guests should not attempt repairs or maintenance themselves.<\/p>\n\n\n\n

11. Parking and Electric Vehicle Charging<\/strong><\/p>\n\n\n\n

Guests may use the parking areas provided by the property in accordance with the instructions received.<\/p>\n\n\n\n

The electric vehicle charging station must only be used in accordance with the instructions provided and with compatible vehicles and charging cables.<\/p>\n\n\n\n

12. Personal Belongings<\/strong><\/p>\n\n\n\n

Guests are responsible for their personal belongings during their stay.<\/p>\n\n\n\n

In caso di oggetti dimenticati dopo la partenza, Heavenseahome far\u00e0 quanto ragionevolmente possibile per consentirne il recupero o la restituzione. Le eventuali spese di spedizione saranno a carico dell\u2019ospite.<\/p>\n\n\n\n

13. Cancellations and Changes<\/strong><\/p>\n\n\n\n

For bookings made through external platforms, the cancellation and modification policies displayed on the relevant platform at the time of booking shall apply.<\/p>\n\n\n\n

For direct bookings, the terms communicated and accepted at the time of confirmation shall apply.<\/p>\n\n\n\n

14. Force Majeure<\/strong><\/p>\n\n\n\n

If exceptional circumstances beyond reasonable control make the accommodation unavailable or result in limitations to the services provided, the property will inform guests as soon as reasonably possible and take appropriate measures according to the circumstances.<\/p>\n\n\n\n

Any rights granted to guests under applicable law remain unaffected.<\/p>\n\n\n\n

15. Privacy<\/strong><\/p>\n\n\n\n

Guests\u2019 personal data is processed in accordance with applicable data protection legislation.<\/p>\n\n\n\n

The methods, purposes, legal bases and retention periods relating to the processing of personal data are described in the website\u2019s Privacy Policy.<\/p>\n\n\n\n

16. Acceptance of these Terms and Conditions<\/strong><\/p>\n\n\n\n

Effettuando una prenotazione e soggiornando presso Heavenseahome, l\u2019ospite dichiara di aver preso visione delle condizioni applicabili alla propria prenotazione e delle regole della struttura.<\/p>","protected":false},"excerpt":{"rendered":"

Termini e condizioni di soggiorno Le presenti condizioni disciplinano il soggiorno presso Heaven Sea Home e si applicano alle prenotazioni effettuate direttamente con la struttura, salvo diverse condizioni previste dalla piattaforma attraverso la quale \u00e8 stata effettuata la prenotazione. 1. Prenotazione La prenotazione si considera confermata secondo le condizioni comunicate al momento della prenotazione e, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"wpai_generated_summary":"","footnotes":""},"class_list":["post-1429","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t